Shipping policy
Shipping Policy: Within New Zealand
At Auckland Archery Supply, we strive to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy for deliveries within New Zealand:
Shipping Methods:
We offer the following shipping methods for deliveries within New Zealand:
- Standard Shipping: Orders are typically processed and shipped within 5 business days. Delivery times may vary depending on your location, but generally range from 2 to 5 business days.
- Express Shipping: For expedited delivery, we offer express shipping options. Orders placed with express shipping are prioritized for processing and typically delivered within 2 business days.
Shipping Costs:
Shipping costs within New Zealand are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping cost for your order during the checkout process before completing your purchase. We occasionally offer free shipping promotions, so be sure to check our website for any ongoing offers.
Order Processing:
Orders are processed and shipped from our warehouse within 5 business days of receiving your order. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
Delivery Times:
Delivery times vary depending on your location within New Zealand and the shipping method selected. While we strive to deliver your order in a timely manner, please note that delivery times may be affected by factors beyond our control, such as inclement weather or public holidays.
Delivery Address:
Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online through our website or the courier company's website.
Shipping Restrictions:
We currently only ship within New Zealand. We do not offer international shipping at this time.
Customer Support:
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.